GMB conduct satisfaction survey at FM360 trading company
GMB conduct satisfaction survey of employees at FM360 trading company in Hounslow following reports of low morale
Organisations that take stock of what employees think and how they are feeling, can help increase an employees' sense of inclusion and wellbeing, says GMB London
GMB, the trade union for trades person employed by the London Borough of Hounslow's trading company FM360, to provide property maintenance and repairs to Council property's within the borough are conducting a confidential survey following various concerns raised by employees of low morale following the transfer of their employment in April last.
The Housing Property Services division is run by London Borough of Hounslow's Trading Company FM360 however, staff have expressed concerns over a period of time as they believe that a culture is developing within FM360 if questions are raised concerning the leadership and management of FM360, to the extent that staff feel uncertain as to where the service is going.
The turnover of senior managers and directors since the transfer has not instilled confidence in the workforce who are concerned that the service is being set up to fail. It is for these reasons GMB are undertaking a confidential satisfaction survey amongst its members employed with the London Borough of Hounslow's Trading Company FM360 in order to gauge and establish the causes of low morale within the workplace
Keith Williams GMB Senior Organiser said:
“Any Organisation benefits greatly from understanding how their employees feel about important topics such as their level of workload, supervision structures, their sense of achievement, fair treatment in the workplace, management communications, job security and career path. All of these issues have a direct impact on motivation and performance
“If employees are unhappy at work, if they feel that their efforts are not rewarded or the direction their employer is taking constantly changes, creates uncertainty all of which can have an adverse impact on morale, and also affect their life outside of work, causing stress and potentially illness and absence.
“Organisations that take stock of what employees think and how they are feeling, can help increase an employees' sense of inclusion and wellbeing. We very much hope that once we have evaluated the response from our members, that Senior managers and the Board of FM360 will do likewise and listen to the views and concerns of their employees.”